Why do you offer a refund and how do you make money? This must be a Con!?
Answer :
We get asked this a lot! It sounds too good to be true!? No other business does this? Clients have the option of taking a refund of £168 once they have completed the 6 weeks and have lost 20lbs. We’ve found the refund is a huge incentive to all our clients! They stick to the training plan, follow our food plan, push hard and get incredible results (56lbs in 6 weeks is our record)! This is why we have so many success stories and body transformations at elite!
Some clients do take a refund (we refunded just under £200,000.00 last year!) However, many clients love their new bodies and mindset. They continue their journey at elite and become elite: clients. We also get hundreds of referrals from the results we achieve from this program, which has grown our business across the UK. So, this is why we offer this Transform Program, we have become the experts in Body Transformations and have the results to prove it! Offering a refund gets the client incredible results
How much is it?
Answer :
Transform is £228 which is made up of £60 service fee (non-refundable) and £168 training deposit (refundable). When you lose 20lbs you can either take a refund or reinvest into further training
What is the £60 service fee for on the Transform programme?
Answer :
The £60 service fee will cover your time at elite including equipment use, studio wear and tear, trainer support, your food plan to keep and access to our Facebook page. It also includes your ‘Transform Insurance’ which allows you to defer Transform programmes should you be come injured or unable to attend.
Will I be fit enough to do them?
Answer :
Yes! We cater for all ages and fitness abilities. We don’t judge anyway and will help you every step of the way. Don’t worry about where you are now! We aim to change that!
Can anyone do this programme?
Answer :
Our main requirement is that you MUST have 20lbs to lose. This program is designed for clients with this amount of weight to lose. If you have 20lbs to lose and are motivated to change, you’re the ideal client we are looking to Transform.
I don’t have 20lbs to lose, what can I do?
Answer :
If you don’t have 20lb to lose you would be more suited to our Fusion programme. Fusion is our monthly membership aimed at fat loss, toning, improving fitness levels and strength development.
Is there a food plan? And what kind of food is on it?
Answer :
Yes, you are given a food plan for Transform. It includes back to basics healthy eating; lean proteins, healthy fats, good carbohydrates, fruits and veg. Our meal plan is proven and has been a huge contribution to the results we have delivered over the last 8 years. Healthy, honest meals with real portions, no micro portions, and eating at the right times too, we have thought of it all. Its balanced and easily accessible.
Can I swap food for others etc?
Answer:
We do have food alternatives but please speak to a group trainer first and they will advise. Our meal plan is proven, and we ask challengers to stay as close to this as possible to ensure they get the results they deserve.
How often do I need to come to the studio?
Answer:
3 sessions per week at the studio, 2 sessions per week at home.
How long are the sessions at the studio?
Answer:
All sessions are 45 minutes, trust us …that’s enough.
Can I start late/ early ?
Answer:
You can start one week early and one week late. You will still get the family atmosphere but we understand not everyone can start at the same time.
I have injuries what happens then?
Answer:
Speak with one of the trainers and we can provide alternative exercises as well as some injury advice. Everyone is different so we will handle each case with a personal touch
Can I swap and be flexible with my sessions on Transform?
Answer:
We advise that you stick to your group as much as possible. But we understand life can get in the way at times and we want to support challengers, so we try to be as flexible as possible for clients.
Do I have to do home-work-outs?
Answer:
Yes! The home workouts will give you a better chance of hitting the 20lb target, you will be the one who benefits.
Do I need Facebook?
Answer:
Yes, as a condition of your refund we ask you to promote elite and your body transformation. We also add you into our private Facebook group for support. It’s also great to mix with some past clients, they have some great bits of advice and can speak honestly about the experience.
Do I have to check in/ change profile picture on Reform?
Answer:
Yes, as a condition of rolling your deposit into further training when you lose 20lbs we ask you to do this.
I have a holiday in middle of transform
Answer:
Any sessions you miss due to holiday you can make up over the 6 weeks.
How do I get a refund back?
Answer:
You will be eligible for a refund if you successfully complete the conditions of the programme; lose 20lbs in 6 weeks, change your profile and cover photos on Facebook, Facebook check in at elite every session (18 in total) and provide a written and video review on Facebook.
If I keep my refund, can I still train with you?
Answer:
If you chose to take a refund, you can’t train with elite for 3 months.
How many spaces are there on this program?
Answer:
Due to the success of the program, our results and our unique offer, spaces are strictly limited. Its first come, first served basis. Your place is secured once your deposit is made. The program always sells out.
I’m really scared about doing this?
Answer:
Please don’t worry, we have years of experience in doing this. Its normal to feel slightly nervous about doing this. We care about our clients. You will feel comfortable in our studios. We are not you ‘normal gym’. You’re fully supported throughout the 6 weeks and never left on your own. We are a family at elite and everyone is welcome with open arms.